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Customer Service
Policies and Disclaimers

orders, questions, fax
9:00am - 5:00pm CST

Email Invoicing with Paypal,
No Paypal account required
credit card by phone  

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Shipping Payment  & Returns Policies and Disclaimers for Blue Iris  Sanctuary
Shipping Payment  & Returns Policies and Disclaimers for Blue Iris  Sanctuary

is Easy:

Call 888-875-3582 between 9am and 5:00pm, CST M-S
Fax 888-875-3582 anytime

Orders will be shipped via UPS Ground Service    This is all USA shipping
only;  Pure Herbs only has  a standard shipping by dollar amount purchased

 amount purchased               shipping
$28 - $99.99                              $14.50
$100.00 - $249.99                  $17.50
$250.00 - 349.99                    $20.00
$500.00 - $1199.99                $23.00
$1200.00 and up                     $25.00
 etc anywhere in USA.

For a signature request          $5.00
upon delivery

No Insurance available
recommended to have a signature only delivery especially if you live in
an apartment.

International shipping
will be calculated and will appear in your invoice.  Any paypal buttons in this
website is calculated with USA shipping only.  If this is a product you wish
to purchase email us with the product name and your address and we will
prepare a seperate invoice with your shipping calculations.

In a hurry? We are happy to arrange expedited shipping services such as
UPS Next Day and 2nd Day Air at your request and cost.   
International excluded.

We do not ship to some countries.  Please inquire when purchasing if your
country is apart of our shipping network.  Thank you.
Payment Methods:

For your convenience, VISA, MasterCard, American Express, and Discover
Credit Cards are accepted.  We use Email Paypal Invoice will be sent and no
paypal account required.  Handling orders directly verses a shopping cart
allows us to maintain security and personal service.  It also helps us in
protecting the transaction.  We are a small company, I would have to pass
on the expense.  This way I have more control and less problems which means
savings for those whom shop with me and security.

Now accepting credit cards over the phone.
Returns and Credits:
If you've ordered an item by mistake or have received damaged product,
please call us to arrange a return.  Specific rules concerning returns, the
herbals are consider food items and in some instances may not
be returned.  
Pure Herbs and all herbal products  ARE FOOD:
Due to F.D.A. regulations regarding food products, Pure Herbs, Ltd. has a no
return policy. The exceptions are breakage and manufacturing defects. To
return a product, you mus receive prior approval. In the case of shipping errors,
returned bottles must be as shipped (free of store pricing labels) and returned in a timely manner (with current lot numbers). All items returned with non-current lot
 numbers, distributor  labeling, or two weeks after receipt, will be charged to
your account. This policy is necessary as the returned product must be
destroyed due to F.D.A. regulations. *** Remember, herbs are foods.

Prices are subject to change without notice.
Diligent effort is made to assure pricing information is accurate at the time of
publishing and printing. However, Blue Iris Sanctuary reserves the right to
 correct pricing errors or to change
prices without notice, if this page has not been updated

 Please ask for current prices.  Diligence in updating web site prices is done,
 but it can be missed.  Typographical errors in pricing occur and will not be
honored.  Only the correct price will be allowed.

Minimum Order

Minimum order amount ___________
Questions or Special Requests
If you have any questions about our products or special needs you'd like to
discuss, please call us-we enjoy these opportunities to help our customers.
We strive to ship most orders the same day they are received. With our
Midwest warehouse location, we can get your order to you quickly.
Whenever possible, orders will be shipped via UPS Ground Service (USA only ).
In a hurry? We are happy to arrange expedited shipping services such as
UPS Next Day and 2nd Day Air at your request and cost.
Extra shipping charges may apply for certain heavier products.

Back Orders

Great effort is made to maintain a high in-stock level at all times on the products we carry. Occasionally, however, we may be temporarily out of stock. We will use our
discretion and knowledge of our customers and suppliers to either back order
these items, or cancel them for your subsequent order.

Order Discrepancies and
Damaged Product

We will gladly issue a full credit for damaged, incorrect or defective
merchandise when you notify us within three days of receipt.

Returns and Credits

If there is a problem with your order, please call us promptly so we can help
you make it right. We'll arrange a return authorization, if appropriate. Returned
products may be subject to a restocking fee.  888-875-3582

THE ADVISE OF C. Adelle Schultz

Concerning Blue Iris Sanctuary and Live Smart & Journey Well ; any persons associated with, declared ownership and their heirs are held harmless. Please read the following and by use of any information from this site or persons representing the above entities you hold them harmless.

Prices do change, we reserve the right to make corrections if this page has not been updated. Please ask for current prices. Diligence in updating web site prices is done, but it can be missed. Typographical errors in pricing occur and will not be honored.

Only the correct price will be allowed.

Terms of Use and Disclaimer

1. Use this site at your own risk. The authors of the material in this Web site, are not all doctors and have no medical background or training.

2. Statements and information regarding any products mentioned within this site have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease or health condition.

3. Live Smart Journey Well and all associated with not responsible nor liable for any errors or omissions that may be found in this Web site or for the results obtained from the use of such information.

The entire risk as to use of this Web site is assumed by the user.

4. Any information n this site should be considered as general information only and should not be used to diagnose or treat any health condition. See your health care provider for a diagnosis and treatment of any medical concerns you may have, and before implementing any diet, supplement, exercise or other lifestyle changes.

5. You are encouraged to consult other sources and confirm the information contained within or linked to from this Web site.

6. The information you access through this web site is provided "as is". No warranty, expressed or implied, is given as to the accuracy, completeness or timeliness of any information herein, or for obtaining legal advice. To the fullest extent permissible pursuant to applicable law, neither the owner nor any other parties who have been involved in the creation, preparation, posting, or delivering of this web site assume responsibility for the completeness, accuracy, timeliness, errors or omissions of said information and assume no liability for any direct, incidental, consequential, indirect, or punitive damages as well as any circumstance for any complication, injuries, side effects or other medical accidents to person or property arising from or in connection with the use or reliance upon any information contained herein orpages linked therefrom.

7. The owner and other parties involved in the creation of this Web site assume no responsibility or liability for any damages, or viruses, worms, Trojan horses or other code that manifest contaminating or destructive properties that may infect your computer equipment or other property on account of your access to, use of, or browsing the web site, or your downloading of any materials, data, text, images, video, or audio from the web site.

8. The owner is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or update to such sites. The inclusion of any link does not imply endorsement by the owner. The owner of this Web site makes no representations or claims as to the quality, content and accuracy of the information, services, products, messages which may be provided by such resources, and specifically disclaims any warranties, including but not limited to implied or express warranties of merchantability or fitness for any particular usage, application or purpose.

9. The information provided by this Web site is general in nature and is intended for educational and informational purposes only. It is not intended to replace or substitute the evaluation, judgment, diagnosis, and medical or preventative care of a physician, pediatrician, therapist and/or health care provider

10. Any medical, nutritional, dietetic, therapeutic or other decisions, dosages, treatments or drug regimes should be made in consultation with a health care practitioner. Do not discontinue treatment or medication without first consulting your physician, clinician or therapist.

11. By using this Web site, you signify your assent to these terms and conditions of use. If you do not agree to these terms and conditions of use, do not use this web site. If any provision of these terms and conditions of use shall be determined to be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability or any remaining provisions.

12. The information, services, products, messages and other materials on this Web site, individually and collectively, are provided with the understanding that the owner is not engaged in rendering medical advice or recommendations.

13. The information contained in this web site and the terms of use are subject to change without notice. The materials published on this web site are provided as-is without warranty of any kind and may include inaccuracies and/or typographical errors. The owner makes no representations about the suitability of this information for any purpose. The owner disclaims all warranties with regard to this information, including all implied warranties, and in no event shall the owner be held liable, resulting from, or in any way related to, the use of this information.

14. The individual documents provided on this Web Site are protected by copyright. Permission to reprint, copy, download, save, electronically reproduce, or utilize any document on this Web site, in part or in whole, is expressly prohibited. The unauthorized alteration of the content of this Web site is expressly prohibited. The owner, it's agents and representatives shall not be responsible for any claims, actions, or damages which may arise on account of the unauthorized alteration of this Web site.

For copyright information on any documents linked Web sites and their database, consult the copyright instructions for those Web sites.

15. Arbitration - By using this Web site you agree that in the event
of any controversy or dispute arising with respect to your use of this site shall be settled in accordance with the prevailing rules of the American Arbitration Association ("AAA") and such arbitration shall be determined by the Houston Division of the AAA.

16. By using this Web site, you are agreeing to the conditions, terms and stipulations of the paragraphs above and this paragraph. As above, these terms are subject to change at any point in time. As such, please check them frequently, since they govern your use of this web site. Your permission and use of this website and these terms will be governed by the internal laws of the State of Texas. Any dispute or claim in connection with this website, or your use of
it not settled by binding arbitration will be brought in a federal court
in Houston, Texas, or in state court in Harris County, Texas. You agree to jurisdiction and venue in such courts.

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